Let’s imagine that the next phone call you receive is from a customer that wants to order 10x the number of robots you have in your current production capacity, and needs them ASAP.
Is that good or bad news?
A new revenue stream is a win, but if you’re not prepared, the result is rushed production, increased risk of costly quality issues, product failure in the field, and losing your customer’s confidence in your ability to deliver future orders.
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